employer cover photo
employer logo
employer logo

Barracuda Networks

Is this your company?

Tier 2 Technical Support Engineer - Tier II Technical Support Engineer Barracuda Networks Employee Review

1.0
Jul 23, 2016
Recommend
CEO approval
Business Outlook

Pros

They give nearly anyone a chance. If you know what you're worth, it's a good place to get in, learn, and get out. Don't spend more than a year here. If you do, you have no self respect.

Cons

The will use you. There is a major concern with racial discrimination. They claim to have a "path" in which you pass tests to get promoted although there are complaints about work visa renewals being threatened when employees question the lack of promotion. New hires making more than east indian leads that have been there 5+ years. Total burnout position with extremely low pay. Management keeps moral and confidence low to prevent employees from thinking they can do better. "Favorites" coming to work an hour late, leave an hour early, and come back from a 2 hour lunch overly "medicated". <--- This leads to a promotion. HR department is the worst in the industry. Generalists don't know what they are doing. The logic of hiring nearly anybody makes sense for the technology part of the company, not the HR part. They need more than kids straight out of a 2 year community college handling the communication and scheduling of recruits. Management continuously posts 4-5 star glass door reviews within days of a real review. Don't believe the actual average, just look at the low reviews and how long before you see a 4-5 star review.

Explore other reviews about Barracuda Networks

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Executive open door policy, opportunity to grow within the company, hard work pays off

Cons

Base Pay is lower than market competitors

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance, Flexibility of schedule and a strong team feel amongst the SA Team.

Cons

Product functionality, vision of leadership team, stale solution set and very difficult to meet quota since you're covering 15+ AE's. You spend a lot of time trying to "save" customers vs. actively selling.

See reviews by: Helpful|Rating|Date|All