It was chaotic - Associate Bath & Body Works Employee Review

1.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a job in the city. The people there were nice. You got a half hour lunch and two five-to-ten-minute breaks.

Cons

It only paid $15 an hour Management was everywhere and they never all properly introduced themselves. If you wanted to talk to one of them, you had to ask around to find out who they were and then search for them. There was no real chain of command. I was hired as an associate when I applied for a merchandising position. The ad also stated that the job included travel between 3 cities and this turned out to be false. It was a highly stressful environment. They had you empty all of your pockets before you left for a break or the end of the day. They needed to check inside any bags, your wallet, any pockets in either of those, even inside your water bottle if it was a dark colour. They were so convinced their employees were going to steal from them that they basically search you before you can go. They also "highly recommend" that you sign every single customer up for the rewards program no matter what. If the customer isn't a member, you don't ask them if they want to sign up for it, you just sign them up for it.

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Bath & Body Works Response
2mo
Thank you for taking the time to submit your feedback about your experience as sales associate. We strive to create an environment where everyone belongs. We appreciate you submitting your feedback to help us continuously better our organization.

Explore other reviews about Bath & Body Works

5.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

kind coworkers usually calm environment

Cons

limited hours outside peak season

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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