Pros
The care, commitment and research expertise delivered to patient families is unparalleled. It’s truly the reason why I and so many came to the organization and have stayed
Cons
Unfortunately since bringing on a new CEO a few years ago the dysfunction, reactive short term planning, and lack of strategic vision across executive leadership has caused the culture to deteriorate considerably. It’s clear by the poor decisions and inconsistent communications to staff that this team is far from united- they seem in over their heads and only concerned with those decisions that benefit their own self interests. What was once an open and supportive environment has now become a toxic stew where bullying and laying blame on other depts and teams is the pathway to getting what you want. A perfect example is the revenue team whose leader is only focused on what will benefit her dept at everyone else’s expense. How else can you explain the takeover of other dept teams targeted for transfer to her dept who in the past have raised concerns or asked thoughtful questions about revenue practices. It is well known at this point that if you “cross her” by thoughtfully challenging practices or pushing back on unreasonable requests you may be quickly looking for a new job. There are rules for revenue and then there are rules for everyone else - and they are far from equal.