• Extremely high turnover — I saw 10+ people leave in just seven months
• Inconsistent leadership and unclear expectations
• Notes became a constant source of pressure, with shifting policies and limited paid time to complete them
• Supervisors often questioned staff unnecessarily or publicly, creating tension
• Sexual comments from a male coworker were handled informally and unprofessionally
• Racial dynamics were noticeable — I was questioned or scrutinized more after another Black woman walked out
• Requests for part-time hours (due to school) were ignored for months
• Tablets frequently died during sessions, disrupting data collection
• Cleaning expectations were placed on staff without compensation
• Supervisors appeared exhausted and overwhelmed, which affected support