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Boston Children's Hospital

Engaged Employer

Abysmal environment for Marketing Department employees - Marketing Boston Children's Hospital Employee Review

1.0
Mar 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Great institutional mission Talented and caring medical staff

Cons

Senior departmental leadership that is as mean-spirited as it is ineffectual. Complete lack of strategy or long-term planning. Expectations that seem to shift by the minute with no tangible results, even years later. Sky's the limit attitude on spending when it comes to consultants and pet projects, while claiming there is no money in the budget to give hard-working staff full-time status with benefits. Constant foul-mouthed, nasty snipes from senior departmental leadership, including about other leaders in the hospital. Verbal and emotional abuse of a group of staff who really care about the hospital but are exploited and belittled at every turn. And perhaps worst of all, top hospital brass that either doesn't know or doesn't care how bad things are...despite an almost 100% staff turnover since present departmental leadership took over.

Explore other reviews about Boston Children's Hospital

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, interesting and stimulating work. Great health care benefits

Cons

Commute - both cost and time

3.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees really care about the hospital mission and supporting one another.

Cons

HR leadership masquerades as employee centered, but in reality they do not want to hear employee voices (as evidenced by no space for comments in latest employee survey). The current HR leadership team is bureaucratic and full of EXPENSIVE layers, with mediocre customer service that demoralizes staff. Equity concerns are pushed aside by the compensation team and not resolved (or even evaluated), despite operational leader insistence. Directors and managers have no faith HR will respond to feedback or change practices in response to business imperatives. HR is financially motivated and creating a toxic environment that is negatively impacting morale and hospital culture.

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