Unsustainable - Associate Owner Operator Brassica Employee Review

2.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a competitive salary

Cons

- No sick time, illness results in resentment as the uncovered shift falls on the shoulders of someone else who had the day off. - Standards are different at every location making it unclear what is right/wrong when being transferred around/asked to cover - There is a salary cap unless you suggest quitting. Pay is inconsistent across the AOO level, some making more than OOs and tenured AOOs making less than brand new AOOs - It is a small company and rely on trickle down communication that often turns into a game of telephone. - Veteran leadership was trained completely differently than new leadership resulting in unclear standards and confusion. - Stores that are improperly staffed use leadership (training or from other stores) as free labor as to avoid upping labor costs, placing more on the middle man. - burnout is treated as a character flaw - areas of responsibility (schedule writing/inventory and COGS/repairs and maintenance) are not taught, just distributed - Being a yes man gets you more hours in unfamiliar understaffed improperly run locations, rather than more compensation. Being inflexible and allows for more work life balance. - Leadership is known to dangle promotion carrots far before it is feasible with unclear timelines and often no clear path - health coverage is mediocre

Explore other reviews about Brassica

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

There is plenty of training and clear expectations. They usually staffed us well. Free meal during your shift. The most fun food service job I had.

Cons

There were strict dress code and appearance guidelines (not just for food safety purposes, but limiting the number of earrings we could wear and hair/belt colors).

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Brassica Response
6mo
Thank you for sharing your experience! We’re glad to hear you enjoyed the training, clear expectations, staffing, and shift meals - and that Brassica was a fun place to work while in school.
4.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, helpful and friendly coworkers, delicious food, varied opportunities

Cons

Strict, sometimes poorly managed, very busy, overwhelming at times

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