Horrible office personel - Certified Nursing Assistant BrightStar Care Employee Review

2.0
Oct 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy work. Pick your own hours.

Cons

The new girl who works the front desk for scheduling and pay is terrible. She has ruined my experience working for brightstar. The company promises plenty of hours, but tries to cut you down before you even hit 30 hours. I asked for full time hours. The pay sucks! They say they will pair you with a client closer to you, but I have to drive 1 hour to work everyday.

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BrightStar Care Response
8y
We are so sorry about your experience. There is a different person at the front desk now, and we hope you'll give us another chance. We have many openings that need to be filled now if you are available. I'm positive we can give you full time work if you're interested.

Explore other reviews about BrightStar Care

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule and flexible corporate jobs.

Cons

The company transitioned from ownership to VC. The new CTO and SVP have been there 6 months to a year and are not ethical leaders. Tenured employees are being told that they have no worth and their work so far was useless and not industry standard. The approach has been to bully employees into submission or into leaving the company. There is no guidelines on what the expectation is just keep being told we are not what they are looking for. Seems like they want to eliminate existing people and bring in their own even though existing employees are experienced and capable. The SVP in charge knows nothing about product or Healthcare and is more of a process champion. However he decides who stays and who goes and just keeps everyone in constant fear.

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