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      Brightview Senior Living

      Engaged Employer

      Brightview Senior Living reviews

      Director - Anonymous employee Brightview Senior Living Employee Review

      2.0
      Apr 14, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful, dedicated employees who want to carryout the company mandate. Rewarding jobs for those who enjoy giving care. Front-line staff works very hard to deliver great service. The espoused values are wonderful.

      Cons

      Each community is only as good as its executive director and there is little evidence of oversight at this level. Some communities appear to be under the control of executive directors who have little management experience, huge egos, and an inability to focus on anything but their own agendas without regard to what residents or front line staff may need. The core values are articulated but not lived.

      Explore other reviews about Brightview Senior Living

      5.0
      May 5, 2026
      Dining server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility Management Associates Benefits Pay

      Cons

      N/A N/A N/A N/A N/A

      avatar
      Brightview Senior Living Response
      3w
      Thank you for sharing your experience! We’re so glad to hear you’ve enjoyed the flexibility, supportive management team, benefits, and strong sense of community at Brightview. Our Dining Services associates play such an important role in creating meaningful experiences for our residents each day, and we truly appreciate everything you do. Thank you for being part of the Brightview team!
      4.0
      Apr 9, 2026
      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      -AMAZING HEALTH BENEFITS -Christmas bonus -Business Casual attire - no set uniform -Very kind Business Office Manager -Somewhat rewarding

      Cons

      -Dealing with many rude and condescending seniors and their families (the clients) -Having coworkers with weaker skills or who are newer making more than you -It could easily get busy and sometimes moderately stressful -Consistent phone ringing -Leadership avoiding the clients' phone calls and you end of being the punching bag for complaints out of your control -They don't want you to leave the front desk but have many tasks that require you to be away from the front desk. Management says they'll sit in for you, but don't.

      1
      avatar
      Brightview Senior Living Response
      1mo
      Thank you for sharing your experience. We’re glad to hear you’ve enjoyed the benefits, bonus program, and support from your Business Office Manager. We also appreciate your feedback. We understand how demanding front desk roles can be, and your concerns around coverage, workload, and communication from leadership are important. We are always working to improve the associate experience. If you’re open to it, we encourage you to reach out to Vicki White, Director of Employee Relations, at (410) 962-0595 to share more. Thank you again for your feedback.
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