Decent hourly pay, not worth it! - Associate Manager Buffalo Exchange Employee Review

2.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Bonus program is awesome. Health insurance is affordable and fair, covers a lot! The overall company is structured very fairly. The mission statement is admirable. There are a lot of reasons to be enthusiastic going in to the job. The training is meant to be extensive and very supportive. You can rise up through management fairly quickly because of high turnover.

Cons

The structure is good in principle but the people implementing that structure currently are compromising the mission statement. The company claims to be full of integrity, honesty, truth, and ethics. I believe this company has that potential, but it won't be reached under this management. They are the rudest, most inconsiderate people I've ever met. They play petty games with their employees like they're on a game show voting people off. There is not enough accountability in upper management, and feedback never travels upwards.

Explore other reviews about Buffalo Exchange

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

awesome training, amazing staff! lots of opportunities to grow and learn from helpful and informative staff

Cons

no cons! highly recommend this location to work at!

1.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Small employee discount, close commute for me. Other than that, no other pros

Cons

I worked in a college town as a student and was hired with the expectation that I would need schedule accommodations around classes. However, these schedule requests were frequently ignored and I would have my miss classes frequently. In one instance, a shoplifter was becoming aggressive during my shift and the shift manager locked the only entry point with employees and customers inside with the aggressive shoplifter until they put merchandise back. I brought this up as a major issue to management and was ignored. As a customer, some of buffalo exchange’s policies on engaging with customers frequently disrupted and discouraged me from shopping there, and instances like the shoplifting one mentioned would further push me to that conclusion.

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