Has the foundations of being great but let down by a lack of experience and a inadequate people team - Anonymous Butternut Box Employee Review

1.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed being in the company due to some of the people that worked there that were shop floor focused, i.e. team leaders, lead ops, skilled ops, gen ops and shift cos. In the beginning it was great and watching the company grow was amazing. The salary and benefits are good. Development opportunities

Cons

They offer the world and produce a pea. I fear the company that I once loved has turned into a machine that has lost touch with its employees. The employees are treated as a number and not as a person. A people team that has no people skills and apparently a very basic outlook on HR/employment law that are reliant on people not having a basic understanding of their rights or fighting back. A definite difference in culture and treatment between those on the shop floor and those that are office based.

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Butternut Box Response
2y
Thank you for taking the time to share your thoughts and experiences with us. We truly appreciate your candid feedback, as it helps us understand how we can improve and create a positive working environment for all our squad members. We're glad to hear that you enjoyed your time at Butternut Box, particularly highlighting the camaraderie among the shop floor teams and the growth of the company. Your acknowledgment of the competitive salary, benefits, and development opportunities is also encouraging. However, we are truly sorry to hear about your concerns regarding the company's shift in culture and the perceived disconnect between the office and shop floor teams. Your feedback is invaluable, and we want to assure you that we take it seriously. We believe in fostering an environment where every team member feels valued, respected, and heard. We are aware of a weekly forum in existence to make sure we get shift advocates to consistently provide feedback and suggestions directly to the leadership team, functional experts, and people team, as well as an engagement survey twice a year that is anonymous. If you do have any more specific feedback, then please do contact one of the People Team leadership on site so we can make some amendments, as we do want to overcome the situation you have had. We want all our squad members, including those at Rudies Kitchen, to feel comfortable expressing their opinions and contributing to making Butternut Box a Great Place to work. We understand the importance of having a people team with strong interpersonal skills, and we are committed to enhancing our HR practices to ensure a positive employee experience for everyone. Thank you once again for your valuable input. Feel free to email the people directly if you wish to discuss it further.

Explore other reviews about Butternut Box

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have to say this is the most rewarding workplace I’ve experienced. It is a truly mission-driven culture where our core values drive our daily decisions and product. The environment is incredibly agile and fast-paced, which means you are constantly learning. From a career development standpoint, everything is exceptionally clear and tailored to the individual. Whether you want to progress down an Individual Contributor pathway, or step into a People Management route or try a new challenge through internal mobility - there are clear frameworks and opportunities in place for everyone, On top of that, you get to work alongside some of the brightest, most ego-free, and collaborative people (and passionate animal lovers) in the industry! !!

Cons

My only flag is that the business moves so fast that keeping up with the rapid pace can sometimes feel intense. It requires lots of adaptability and resilience, but having such a supportive team makes it completely worth it.

5.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want a career that is both intellectually stimulating and deeply meaningful, this is the place to be! Mission & values driven culture: It’s rare to find a company that actually lives its values every single day. The mission here isn't just a slogan on the wall; it’s the heartbeat of the business. There is a profound, shared commitment to making a positive, tangible impact on the environment, which makes the work incredibly rewarding. Incredible team & collaboration: You will be working alongside some of the brightest, most passionate, and genuinely supportive people. The culture is collaborative, ego-free, and highly motivating. Unmatched development opportunities: Leadership genuinely invests in your growth. Whether you are looking to sharpen your current skillset or take on new leadership challenges, the developmental pathways and mentorship here will fast-track your career.

Cons

The pace is fast and there is a high bar, which means it’s not a place where you can just coast. However, if you love a healthy challenge, you will thrive here.

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