Supportive work environment, but upper management lacks compassion - Customer Service Agent CBE Companies Employee Review

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment Good team leads Company listens to its employees Promotes internal promotion

Cons

Some of the upper management failed to show compassion to those under them

Explore other reviews about CBE Companies

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Professional Growth Competitive Pay Remote options

Cons

Company success can fall victim to instability in market

1.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are sometimes nice.

Cons

Literally everything else. The pay is terrible. The benefits are worse. In your first year, you only accrue 4.5 days of PTO. That isn't enough for a full week of vacation. They have these signs up all over the building that say, "If it costs you your mental health, it's too expensive." That is just lip service from HR> They say these things to try to keep people placated, but they don't actually do anything to help with any of that. They don't give you enough time off. They don't pay enough. They don't care. To CBE, we are just another cog in the machine. They don't care about keeping employees long term because it only takes 2 weeks to train a new employee and they can pay them less than someone that has been there for several years. This is just a terrible company to work for. They don't care about their employees. They have a high turnover rate and then wonder why people don't stick around.

1
avatar
CBE Companies Response
7mo
We are sorry that you feel this way. CBE works hard to try to provide equitable benefits to all of our employees. Have you gone into HR and spoken with someone? They would be very interested in your opinion and may be able to explain some of the things as well.
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