You are not a family. Stop saying you are. - Associate CITY HOME Employee Review

1.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

You'll work with some of the best people ever and possibly make life-long friendships.

Cons

- There's a reason the internet has memes about avoiding workplaces that call themselves a "family". Because it's not a family. It's a for-profit business that tries to emotionally manipulate employees. But unless your last name is Koenig, you are not family. And that makes you replaceable. And replaceable you will be. - If you're a woman or a minority, expect your job growth to be limited. Just look at their "Senior Team". Or look at the structure of most of their departments and see who's doing all the work and who heads the department. - There was a round of lay-offs in January that was supposed to be a one-time thing. But guess again ... they just laid off a bunch of people last week. And were these the people responsible for the company's poor sales and inaccurate forecasting? No. These were the people coming to work and trying to do their jobs to the best of their abilities, especially since resources had already been cut and whole departments were gutted during the January layoff. - So much cronyism and favoritism.

Explore other reviews about CITY HOME

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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