Good place to work need to focus on employee development - Senior Manager, Operations CarMax Employee Review

4.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Training programs are in place

Cons

Not given time to learn the training programs. A lot of on the job training from others that learned on the job. Not the most effective way to learn because the knowledge gaps can be significant resulting in deficiencies related to your long term success with the company. In other words, people may not always teach you everything they know because they feel it will be a threat to their future success. They may not want you to be their future boss.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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