Friendly environment, but toxic management and low pay - Customer Service Representative Carter's Employee Review

3.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment, less stressful, not toxic

Cons

Salary, Toxic Management, 30 min unpaid break

Explore other reviews about Carter's

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hard and youre rewarded

Cons

A lot of changes daily even

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Above average benefits compared to market. -Brand has strong historical context -Customer Experience

Cons

-Failure for field feedback to be address at the top levels of the organization. -Leadership Competence -Payroll and store resources -compensation and raises -Overall Communication

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