Rewarding work and great residents! - Anonymous employee Cascade Manor Employee Review

4.0
Aug 12, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cascade Manor is a company that likes to promotes from within, so anyone willing to work hard has opportunities for growth. They serve a wealthier population and there is a focus on customer service, but the residents are so appreciative that the extra work is worth seeing them smile. They offer amazing benefits for for 30+ hr. employees along with a retirement package. Management holds yearly gatherings for employees and their families along with a yearly Christmas party where management serves the employees for the night as a show of appreciation.

Cons

Low turnover rate among full-time employees, so part time work a must until a position opens up, which can be hard for those wanting to work there full time. Some interdepartmental bickering which can be tedious. Hard to find parking around the area.

Explore other reviews about Cascade Manor

5.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

They really believe in supporting and investing in their employees. I couldn't imagine working anywhere else!

Cons

Nothing that stands out. All departments work well with each other!

1.0
Jan 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The residents are incredible people who have incredibly complex stories. You grow attached to them as you work with them and they grow attached to you. I loved serving them every day. As well as the residents your coworkers will quickly become your best friends. The hardest part of leaving was leaving behind the relationships if formed with my coworkers and the residents.

Cons

After many complaints from within our department and from outside the department nothing was done. People were fired or forced out for almost nothing yet when the departnent threw things and yelled profanities at us nothing was done. Compliments from residents were spun to be complaints. There is no chance of advancement even with hard work. Management doesn't care about minimum wage employees and a manager said "everyone is replaceable in 2 minutes." Turnover is 500% in the dining services and the pay isn't enough to take verbal abuse. Servers will always take the blame and never management. Don't be surprised if you're chosen as a target and when you complain don't be surprised when nothing is done. My advice is to apply somewhere else. No one deserves to be treated as less than human every time they work.

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