Perhaps I missed something - Senior Analyst Celebrity Cruises Employee Review

2.0
Nov 17, 2017
Recommend
CEO approval
Business Outlook

Pros

- benefits are great -salary is ok

Cons

I am going to start with where I am now. I own a few small businesses and would not change trade them for the world. I love going to work. That begin said, I worked at RCCL/Celebrity for 2 years. The first 9 months no complaints, I was given an overall great review by management won an award on the sales annual cruise. At my first review I was given an Excellent rating and in comparing notes with other team members received a higher annual raise. About 2 weeks after that review I was marched in an office and told that I was being given an HR warning. I knew what this meant I messed up somewhere big, when pushed for specifics I was given a few emails in which I had grammatical errors (not my strong suit, if you can tell). I was to be put on a 3-month probation. To say this scared me was an understatement. After that, I wrote very few emails, I had to walk into people’s office to ask them simple questions but that is CYA. Clearly, I felt I had done something and was in the wrong job but if I stick it out for 3-5 months I can switch departments. 3 Months go by, nothing major, I was marched into an office told that I had improved but needed an additional 3 months of probation to prove that I am okay. At this point, I still had not met with anyone from HR and to say I was angry was an understatement just with the director of my department. I was looking at the HR portal for the last few weeks to see what jobs I could possibly switch into. 57 days later my last probation was about expire, I met with HR for the first time during this whole experience, I was marched into an office and told I was let go. I had finally messed up on an email or something, I did not even ask. Furthermore at 3pm I was told my benefits would expire at midnight the next day. I feel I was treated poorly by Celebrity. I have emails to back up everything I said. Also, the people who were being pushed to management had somehow gotten wind of situation and made jokes to me and other team mates like hope you don’t make a mistake. To this day, I still have no idea what I did. I only write this because I recently visited Miami and I just felt anger, I hoped by telling my story others may not be made to suffer in the future.

Explore other reviews about Celebrity Cruises

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good to start for new joiners

Cons

Average 34 but there’s a glatuity

1.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, good work balance.

Cons

In my experience, there was often a lack of clear accountability across teams. This sometimes led to inefficient workflows and projects moving in circles without a clear owner or direction. Within the creative team, the structure and expectations for growth were not very clear. It was difficult to understand what the long-term career path looked like or what steps were needed to progress. Leadership within the design side of the organization also felt inconsistent at times. Clear standards and stronger guidance from management would likely help improve both the quality of work and team alignment. Most people will probably start to notice these challenges within the first few months. Over time, the lack of structure and direction can become frustrating for employees who are looking for a more organized environment. Promotions can happen relatively quickly, but this often seems to be connected to turnover rather than a well-defined development or promotion process.

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