True colors - Senior Specialist, High Net Worth Representative Charles Schwab Employee Review

3.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Co-workers generally friendly, support departments generally helpful

Cons

2023 has exposed this companies true colors. Schwab stock got pounded when the whole Silicon Valley Bank saga was happening. There is no doubt in my mind that the “executive council” felt pressure to get the stock price back up. I imagine some conversations going something like this: “How do we go about getting our stock price back up?” “I have an idea, we could lay a bunch of people off, especially since this merger with TD Ameritrade is going pretty darn smooth and we hired a bunch of people anticipating an absolute disaster!” “That’s an idea, but wouldn’t it make us look bad if we laid a bunch of people off, especially since we just hired a ton of people?” “That’s true. Oh, oh! What about this! Instead of firing people, we just require that everyone must come back to the office with little to no exceptions! That way, a bunch of people who developed an extremely healthy work/life balance while working remote will realize that getting sucked back into the archaic way of doing this is not for them and they will voluntarily leave! We’ll achieve a similar result to firing a bunch of people without having to fire a bunch of people! “You are brilliant!”

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Charles Schwab Response
2y
Thank you for your thoughts. Here, we believe that in-person work helps us foster a collaborative environment and champion Schwabbies’ professional development – which are key elements of our unique, human-centric culture. We are still committed to giving our people the flexibility needed to strike a healthy work/life balance. Under the new guidelines, most of us have the ability to spend 40% of the week working from home, in addition to four non-consecutive weeks of fully remote work per year.

Explore other reviews about Charles Schwab

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

As a WA (Wealth Advisor) I am able to leverage my knowledge of capital markets and financial planning with typically an injection of existing clients from WA's that were recently promoted or reducing their practice size. I don't have to sell clients why they need to work with me but rather sell them on why they should continue to work work for me. This role is not for the person who is not passionate about serving their clients in the areas of Financial Planning, Estate Planning, and Investment Planning. I started with SWA (Schwab Wealth Advisory) 9 years ago and it was the best career move of my life. The leadership team expects people to perform for their clients and their goals are aligned with mine which I like. Like our founder said, "Clients First." If you dont live by that motto then SWA will make you want to work for another firm. However if you do live by that motto, then SWA leadership will promote you and compensate you handsomely for your passion. SWA is now the growth engine of Schwab corporation as a whole. The firm derives over 35% of all revenue from SWA alone. We are in growth mode because we place clients first and cherish our Schwab Branch partners that send us our business. I'm proud to be a part of a company and team that has not only changed my life from a purpose standpoint but a financial standpoint as well.

Cons

Practice sizes are rather large. The average WA manages over $500M in AUM with a cap at 180 Households. It would be nice if the firm could shrink that number down to 160 Households for a slight work life balance improvement.

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent offices, good but not great comp packages relative to other FinTech options in my city. Amazing co-workers and an interesting product suite. Solid tech if a bit long in the tooth. It's great working for a winning team and Schwab is nothing if not a success story in the discount brokerage industry. It's telling that despite leaving on something of a downbeat I am still a loyal customer.

Cons

I was there at the worst possible time probably; I was acquired along with the rest of TDAmeritrade (which I think I gave 4 or maybe even 5 stars: lost my history with the Indeed/Glassdoor migration), and in addition to the dysfunction that follows any such M&A activity there was ... COVID. I found that where TDA had done a great job of treating "Human resources" as people Schwab saw us more as Resources. Very top-down, very my way or the highway. Schwab was more base-pay centric while TDA was more entrepreneurial with it's comp and other benefits.

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