Great team but constant leadership turmoil and clueless execs - Marketing ChowNow Employee Review

1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

My immediate team was great.

Cons

We went through so many leadership changes, it was absurd: averaging 2 a year over my 5+ years there. This meant constant whiplash in changing priorities, making it impossible to get anything done. Further, the existing executive leadership is clueless. The product is being commoditized, and they have their heads in the sand, blaming sales and marketing while new competitors Claude Code their way into competitive platforms each week and they don't have any way to differentiate.

Explore other reviews about ChowNow

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

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