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      Hybrid schedule and benefits, but training was chaotic - Fraud Operations Specialist Citi Employee Review

      3.0
      May 4, 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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      5.0
      Jun 4, 2026
      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive of career development and lateral moves

      Cons

      Pay is a bit lower in some divisions

      3.0
      Jun 2, 2026
      Lead performance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Citi has good benefits in terms of 401K match (6%), Medical plans and Maternity Leave/Paternity Leave. Working hours are good if you can prioritize your work efficiently!

      Cons

      Systems are outdated in Operations, Management is always changing, Poor management across the board, work culture is nonexistent. Don’t expect much bonus unless your role is higher than VP in Operations or Technology!

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