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      Citizant

      Engaged Employer

      Citizant reviews

      Stepping stone to federal employment if you're lucky - Credentialing Specialist Citizant Employee Review

      3.0
      Nov 30, 2024
      Credentialing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      +Traditional hours and federal holiday schedule. +Depending on your site the workload can be pretty minimal. +Easy Job. +Hopefully you can network and get lucky in the USAjobs lottery to actually get hired on the federal side.

      Cons

      -There seems to be zero advancement opportunities for credentialing specialists. -The managers pass on their responsibilities to the credentialing specialists and like to name people as "site lead" that comes with no bonus, no salary increase, and no added authority but they want you to pester your peers about getting their timesheets in on time. -You are a contractor and you feel like one the whole time. If you work with FT federal employees you definitely feel like a subordinate and are probably making half the salary of everyone else in the office.

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      Citizant Response
      1y
      Thank you for sharing your candid feedback about your experience at Citizant. We’re glad to hear that you found many aspects of your time here beneficial. We aim to provide a healthy work-life balance for all employees, and appreciate hearing whether or not that is working for our current and former employees. Your feedback regarding advancement opportunities and the dynamics between credentialing specialists and management is deeply valued. We recognize the importance of creating clear paths for career growth and ensuring all team members feel valued, empowered, and supported in their roles. Your feedback about site leadership roles and the perception of disparity with federal employees have been noted, and we will use this insight to revisit how we can improve the experience and growth opportunities for our credentialing specialists. If you would like to provide more details or discuss your experience further, please feel free to reach out to directly to Human Resources.

      Explore other reviews about Citizant

      5.0
      May 27, 2026
      It project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunities for growth and expanded responsibility. Employees who are motivated and adaptable can gain valuable experience across a variety of programs and operational areas. Advancement opportunities are available for strong performers.

      Cons

      Work-life balance can become challenging during busy proposal and capture periods. Tight deadlines and changing priorities may require extended hours and increased availability. Leadership does recognize employee contributions, but the pace during surge periods can be difficult to sustain long term.

      5.0
      May 4, 2026
      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the biggest positives about Citizant is the leadership. They care about their employees, listen to feedback, and make an effort to support their teams. I have always felt that employee input is valued and that people are treated with respect.

      Cons

      Because Citizant supports government contracts, there can be uncertainty around contract timelines, funding, recompetes, and long-term project direction. This is not unique to Citizant, but it can create some unknowns for employees.

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