Avoid the Cybersecurity Team at All Costs - Cyber Security Engineer CloudWave Employee Review

This role was marketed as a cybersecurity engineer position but turned out to be a mix of project management, SOC analyst work, and pointless busywork dictated by a disorganized supervisor who seemed to have no direction. My supervisor was the worst boss I’ve ever had—rarely available during normal hours, sending messages at 3 a.m., overbooking client meetings, and making false promises about capabilities our product couldn’t deliver. The company advertised six weeks of training and a certification, but this never happened. Training consisted of a few videos and PowerPoints. Additionally, the role was supposed to be Monday–Friday, 9–5, with occasional after-hours work. Instead, I was forced into an unpaid, on-call rotation covering 5 p.m.–9 a.m. on top of my regular hours for one week every month. The product itself is outdated, relying on a traditional network security approach that feels irrelevant in the shift to zero trust. Much of its functionality is built on free, community editions of third-party software, which always felt questionable for a commercial product. Morale on the team was terrible. Leadership ignored critical technical issues, such as nonexistent log file storage despite breaking SLAs, while micromanaging trivialities like email formatting. Employees were afraid to speak up, and much of the work was -literally- futile. Company advertised a 401(k) benefit but never set it up and ignored questions about it after hiring. I could write an entire book about this place. But basically, if you’re considering a role on this cybersecurity team, I recommend looking elsewhere. Leadership is incompetent, the work environment is chaotic, and the technology is outdated.