Pros
The benefits and perks are still good although they have been decreasing over time. Most employees agree we stay for the people. There are a lot of great people who work at this company. The culture can be fun, depending on the office you work in. Some have events, happy hour,s and parties that you can somewhat enjoy as well. There are so many community groups. Some for women, minorities, runners, early birds etc.
Cons
The company benefits and perks have decreased over time and continue to do so. The company puts the agent way above the needs of the staff. This role continues to gain the responsibility of other shrinking teams. The agents can be very difficult to deal with. Not much room for growth as positions are limited. Although we do have built communities, the need was created because the lack of diversity in staff.