Job stability with limited advancement options - Customer Service (CSR) Con Edison Employee Review

4.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Job stability and 401k match

Cons

Once in its very difficult to secure non union /managent positions outside of customer assistance.

Explore other reviews about Con Edison

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment. Coworkers are helpful.

Cons

Slow-moving. Might not be ideal for younger professionals.

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible culture, if you live in NYC you see people using your work all the time. Great mix of both blue and white collar coworkers.

Cons

Very black box, low wages, constant re-orgs. I haven't had a performance review in years and have never actually spoken to my manager who seems to be completely hands-off

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