Pros
The starting pay is significantly higher than the retail industry average, and the scheduled, automatic raises are a huge plus. Good health and dental benefits, which are even accessible to part-time employees after a waiting period. The shifts go by incredibly quickly because the warehouses are always busy.
Cons
While the healthcare package used to be the gold standard for retail, it has noticeably gone down over the years. Out-of-pocket costs, deductibles, or coverage limits feel like they've been adjusted as the company looks for ways to save money. Management is hyper-focused on numbers. There is constant pressure regarding your scan percentages and "members helped per hour" at the register. Because of the intense focus on speed metrics, you're forced to rush members through the line. It feels like leadership cares more about the stopwatch than allowing employees to provide genuine, high-quality customer service. The work is highly repetitive and demanding, involving long hours standing on concrete and heavy lifting.