Pros and Cons - Front End Assistant Costco Wholesale Employee Review

4.0
Aug 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits - You qualify for health benefits as a part-time employee within three months. Medical and dental are both through Aetna, and it is $23 per paycheck. Generic prescriptions start at $3 for 30 day supply. Continuous raises - In employee handbook you will know when you will get a raise, which is every 1040 hours. Every new employee starts at the bottom of the payscale, so you are not paid for how much you are liked, rather your time given. The employee handbook will tell you how much others make in each department as well as supervisor pay levels. Employees working that have worked over 12,500 hours will receive a bonus twice a year. Breaks - You MUST take a 30 minute unpaid lunch if you work over 5hours, which must be taken before the 5hour mark. 5 hour shift means you get 1 - 15minute paid break, over 5hrs 30 min (unpaid) + 15 min, 6hrs-9hrs - 1 30 min (unpaid) plus 2 15 minute (paid) breaks. Working over 10hrs means 2 30 min breaks, etc. Most supervisors/managers ensure you take your breaks though I try to keep up with mine before I go over the time. In addition, my warehouse gives you an additional minute to get to your break as they make sure you are not given the break time right after the clock changes. You will be told your start time (one minute ahead), and you add your break to that, so 3pm break would mean return at 3:15pm, or 3:30pm if its a lunch. Schedule - You will know 3 weeks of schedule at a time, which is posted on paper sheets in the breakroom. Some locations are trying out an online schedule though. My schedule rotates and they do give me random Saturdays/Sundays off plus a lot of instances where I have two consecutive days off, though not always. Most supervisors, managers, and coworkers are easy to talk to and treat you fairly. Harassment is taken seriously and they make sure that they have zero tolerance towards it.

Cons

Hours/Schedule - Part time employees can be scheduled work as low as 24 hours per week. I would love to get full-time but it is hard due to low turn over from full-time employees. Warehouses are normally staffed 50% full time, 50% part time. Environment - I am technically front-end assistant, but 95% of the time I am outside pushing carts in all weather conditions (except storms where they do bring you inside). I don't think its fair that all females work inside and only males outside, this should be addressed company wide to make it fair. Cleaning - Aside from pushing carts, you are also responsible for picking up garbage from the cart corrals (from the cans), as well as all the wrappers/cups/paper/left over food left behind in carts which happens 85% of the time. Members also leave behind cardboard boxes all around the parking lot, which need to be either returned inside to be reused (kind of unsanitary if you ask me) or if in poor shape thrown out/recycled into compactor. Loading - You will also be loading cars, trucks, Uhauls, trailers, etc with not only bulk items but heavy furniture such as china cabinets, 300lbs ceramic egg grills, work benches, steel shelving, etc. You can always ask for help from your coworkers, or ask the member service team at the doors to page for assistance, but a lot of times help is slow to arrive or doesn't arrive at all. Members expect their purchases automatically fit into their cars and occasionally do not want to help even when they are in perfect healthy condition. This requires a lot of creativity to maneuver the objects to fit just right, or tons of unboxing of items which takes a lot of time due to packaging and taking to the back to be compacted.

Explore other reviews about Costco Wholesale

5.0
Mar 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and flexible work schedule

Cons

Nothing major to say, they really respect their employees

4.0
Oct 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

Cons

At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

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