Horrible place to work! - Account Representative Crown Equipment Employee Review

Crown looks like a great company and they will preach how much "opportunity" you will have by working here. The reality is that Crown's employees are treated very unfairly and some Managers cross the line daily by creating a hostile work environment and constantly ask their Sales Staff to work on their time off with no additional compensation. If you are lucky enough to sell a forklift, you will not get paid until the unit is delivered and the customer pays for it. This seems typical but the problem is that the lead times for some units are over 6 months! This is a conservative figure as it is not uncommon for a forklift to take almost a year for it to get to your customer from the manufacturer. In the meantime you are left with a lack luster salary of about $850 per week and a car allowance that barely allows you to break even after all the excessive wear and tear and gas that you have to spend. crown employees are extremely micro managed. If you are unfortunate to work here you will be given a cell phone that tracks your every move. You must "ping" every location that you are at and you will have constant calls from your Sales Manager asking where you are at, even at 7am and 8pm and an occasional call on Sunday afternoon. If the constant nagging from management won't get to you, the excessive amount of repetitive paperwork will. Expect to have at least 3-4 hours a week of nothing but activity reporting paperwork. Crown is still stuck in the dark ages and does not know what a CRM is, so due to their lack of resources, you the salesman must pay the price. You just find your own way of tracking your 50 plus accounts and heaven forbid that you do not know every single detail of your customers business. So if you get through all this and sell a unit expect about another hour or so to complete your manual OIS and then you must meet with your manager and "sell" him on why your customer is buying this unit. If you sell used equipment you the salesperson should be weary and so should the customer. It is not uncommon for the shop to paint over payers covers to give them a nice appearance, or even worse deliver a used Crown with multiple defects that the branch already know about without disclosure. After you send the unit out, expect a call from an angry customer. When you first start they will push you to promote the rental line, well guess what ... Rentals are rarely available. Some managers only allow for you to sell new units so that the branch can raise its EDA numbers. So after a few miserable months of working for this company you will see that they do not care about you, you are just a number and at the end of the day Crown and the Dickies (owner) will make their millions while you try to survive on a lack luster salary. Perhaps this is why a lot of Crowns customers are leaving. This is also the reason why there are always a lot of job openings because a majority of the staff is unhappy. If you ever walk into a branch take a look around, you an literally years a pin drop. Crowns management is about the worst that I have ever seen. They take pride in making employees feel inferior to them and they like to publicly bring people down. This is especially true of the Ontario branch where constant complaints have gone ignored and management still treats their employees unfairly.