Not a fan of EHR - Licensed Marriage and Family Therapist (LMFT) Cyti Psychological Employee Review

3.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible, only need to be available 5 hours a week if part time, supportive and responsive care team, continuing education opportunities, support for getting another license in Oregon. To be honest I only stayed there as long as I did (almost 2 and a half years) because of my Regional Clinical Director, Kara. When their Founder left I wanted to leave because it was so sudden but stayed because of her and Dr. Rahmany (Head of Clinical).

Cons

The MEND EHR system is browser based and glitchy, not intuitive, and AdvancedMD has its own moments of hiccups. MEND is used for telehealth sessions and documentation is on AdvancedMD and the 2 systems don't sync. Every changing policies. Departments sometimes contradict each other.

Explore other reviews about Cyti Psychological

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

-Flexibility: My schedule has been filling up without having to open up nights and weekends. -Compensation -Support: I feel supported, but I am also not being constantly asked to prove or alter my work in a way that feels unsupportive. As a licensed clinician, I don't want my work steered in a direction that is beneficial for the company instead of the client (I have unfortunately seen this in the past at different orgs). -LOC: After working at higher levels of care in the past, I am finding the population so refreshing and rewarding to work with. I have been finding that most clients I am paired with are a good therapeutic fit.

Cons

-This is not a con necessarily, but I am unsure of what performance incentives (raises) or growth within the company look like. -This is also not a company problem, but I am noticing that some clients want resources that are beyond this level of care.

1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, you can work whenever you want

Cons

The credentialing process took 6 months to complete with no pay during that time. I was not able to schedule any clients until one specific Insurance had credentialed me. Upon being credentialed there Is no assistance with scheduling and you are told that you have to open your schedule and wait for clients to schedule with you.

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