Lots of earning potential for top performers - Retention Specialist DISH Employee Review

4.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

There's a lot of money to be made if you're good at your role. HR isn't great at all, and off-site. Attendance is extremely strict, and you can be let go for any number of reasons, including policy violations for first time violations. Managers are overworked and, unless you're performing well, can't go to bat for you because they don't have the time. Turnover is extremely high due to stress and the above. Brutal 6-week training before you can earn any real money, and it will realistically be about 3-4 months before you get the hang of things.

Cons

Lots of gray area surrounding policy 4-10's but it's a pretty brutal work day, the way to really earn is working your day off

avatar
DISH Response
3mo
We are pleased to see that our performance-based earning potential is a highlight for you, as we strive to reward the hard work and dedication of our top performers. At the same time, we recognize that the intensity of our training program and the demands of a four-day work week can be significant, particularly during the initial months on the job. Hearing about your experience with our management support and policy enforcement is helpful, as we are committed to fostering a more balanced and supportive environment for all employees, regardless of their tenure. Our goal is to ensure our teams feel equipped to succeed without feeling overwhelmed, and we value the feedback regarding how our internal structures impact your day-to-day stress levels.

Explore other reviews about DISH

5.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Travel the world and work with amazing prople

Cons

Lots of travel 50% time or more.

avatar
DISH Response
1y
Thank you for sharing your positive experience at DISH! We’re thrilled to hear that you’re enjoying the opportunity to travel and work with such a great team. We also appreciate your honest feedback about the extensive travel involved. We understand that this can be demanding and are continuously exploring ways to make the experience more manageable while still providing the exciting opportunities we offer. Thank you for your dedication and for being a valuable part of our team.
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

avatar
DISH Response
1d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
See reviews by: Helpful|Rating|Date|All