Poor Pay/ DO NOT WORK HERE - Customer Service Representative (CSR) DXP Enterprises Employee Review

1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Standard office. Decent coffee provided.

Cons

Terrible bonus structure. Unfulfilled promises and awful communication. Don't work here if you want fair compensation. When I tried to rollover my 401k DXP took back money they had matched over the years I worked for them. This company will find a way to take money your hard earned out of your pocket.

Explore other reviews about DXP Enterprises

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I have worked for DXP for 15 years, and it has been a great place to build a career. The company has consistently invested in my training and professional development, allowing me to gain valuable experience and pursue my entrepreneurial spirit. One of the things I appreciate most is the culture. There is a strong sense of constructive accountability, and employees are trusted to take ownership of their responsibilities. Management has always been receptive to ideas and feedback, and I've had opportunities to contribute to improvements within my local branch. DXP strikes a balance that works well for me: it is highly results-driven without being overly bureaucratic. Although it is a large publicly traded company, local branches often maintain a personal, family-business atmosphere. Employees wear many hats, which creates opportunities to learn different aspects of the business and develop a broad skill set.

Cons

DXP has a relatively flat organizational structure, which can make upward career progression more challenging than at larger organizations with multiple management layers. The company is also not as widely recognized as many Fortune 500 companies. Because of this, attracting and retaining top talent often requires additional effort and involvement at the local level.

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Leading an Applications Engineering team of very talented individuals and working every day on something new. Our customer service is top notch, and we continue to gain more clients because of it.

Cons

None - It is a great work environment!

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