Fun work environment but they don't pay a living wage - Premium Sales & Services Consultant Delta Air Lines Employee Review

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program, fun job, fun work environment, lots of perks and treats. The free flights were great. If this company was smart, they would offer part time work in their call centers - no benefits other than the flight benefits. This would save them money and help keep wait times down. I've never understood why they are so against this idea.

Cons

Advancement opportunities often require a major relocation. Pay is shockingly low considering this group drives the income for the entire corporation (across numerous locations). Everyone I worked with either had a breadwinner spouse or multiple jobs or roommates. It is unacceptable for an organization of this size to not pay people a living wage. When I heard that the managers of our dept topped out at around $60k, I found another job and nearly doubled my income. Plan to work most holidays and expect to be working nights and weekends for at least the first few years.

Explore other reviews about Delta Air Lines

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Great pay scale.

Cons

Does not have a union.

5.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome company to work for! Fun work environment, cares about employees, great uniforms, competitive pay, just an awesome company to work for! They are very flexible, you can live anywhere in the world you want, as long as your able to get to work when you need to be there!

Cons

At the end of the day, it is a very large corporation. So it is very easy to become just a "number" in the company. The flight attendant group is not unionized, so rules can change very often. Make sure your time management is impeccable, because you cannot be late for work AT ALL, and there aren't many acceptable excuses, even rain is not an excuse.

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Delta Air Lines Response
10y
Thank you for your review and recommendation of Delta. We work hard every day to make Delta a great place to work; it’s nice to hear how much you enjoy our company and our work environment. Our people and our culture are our most important competitive advantages and the direct relationship we have enjoyed with our flight attendants has served our people, our customers and our company very well. To that end, we have a strong open door policy that enables any employee to go directly to a leader with any concerns, and we have hundreds of flight attendants who are actively engaged in our business, providing feedback and working on solutions for their colleagues and our customers. At Delta, a consistent, reliable operation is one of the reasons our top customers come back to fly with us time and again. That makes employee reliability – being on time, every day, for your shift or your flight – especially important. We agree that having a fundamental understanding of the flight attendant role is important for our field leaders, and we also value diversity at all levels of the company. That’s why so many of our field leaders are flight attendant qualified and many still fly when their schedules allow. We appreciate your feedback and will be sharing it with our In-Flight team. –Wendy, Talent Acquisition Team
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