- It seems the company is positioning itself for a sale or something similar. In the past year or so they have added incredible amounts of management.
- The company prides itself on transparency to clients but does the complete opposite with its employees unless you are management or a planner. There is absolutely no transparency when it comes to compensation. The company gives the entire client service department the same raise regardless of performance and bonuses are not to be expected. Additionally, they seems to intentionally like to keep the Client Service Associates out of the loop. Planners have weekly meetings and consistently emerge from their meetings explaining that changes are coming but they can't tell us what. Then we usually find out a few weeks or months later. Or if you are ever involved in an incident report, the CSA's name gets attached to the report and kept permanently potentially impacting your annual review, however unfortunately only managers and planners have access to view those reports so you have no idea what is being said of your involvement in the incident and get no opportunity to appeal whatever is written.
- Little to no career development exists. I have heard people being told that if they want to become a planner at Edelman they would be better off going to Fidelity or something similar for a few years and then come back.
- The work can be very tedious and it becomes very difficult as your workload increases significantly as the years go on but your pay only increases 3% per year. On the other hand, Planners pay increases exponentially and they are earning 4-10X your salary but work less and less.
- 401k match is low for the industry (3% if you contribute 6%)
- No tuition reimbursement or assistance obtaining professional designations regardless of how beneficial they are to your job or supposed career path.
- Medical/Dental benefits are ok but nothing to write home about