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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Decent Benefits and Great Colleagues, but Leadership Disconnect. - Anonymous employee Equity Residential Employee Review

      2.0
      Mar 16, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The housing discount is a significant perk and one of the biggest advantages of working here. The benefits package is solid overall especially the PTO given. Another highlight is the people, you can end up working with some really great colleagues who are supportive and make the day-to-day more enjoyable.

      Cons

      Over time, the company has moved away from the in-person connection that used to be a big part of the culture. Market events, classes, and opportunities to collaborate across teams have largely disappeared, which has made the environment feel less engaging. Market leadership often seems disconnected from the day-to-day realities of onsite teams, and decision making can feel inconsistent, with clear favoritism at times. Compensation is also relatively low considering the scope of responsibilities expected in the role. Additionally, the shift toward centralized operations was intended to streamline processes, but in practice it often creates additional layers and frustrations that make routine tasks more difficult rather than easier.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share such detailed and thoughtful feedback. We’re glad to hear that you value the housing discount, benefits, and the strong relationships you’ve built with your colleagues; our people are a key part of what makes Equity Residential a great place to work. We also sincerely appreciate your candid insights around leadership connection, culture, and operational changes. We understand how important in-person collaboration, consistent decision-making, and feeling heard are to the overall employee experience. Your feedback regarding centralized operations and day-to-day impact is especially valuable as we continue to evaluate how we support our onsite teams. We are actively focused on strengthening communication, reconnecting with our teams, and creating opportunities for engagement across our markets. Feedback like yours plays an important role in helping us move in the right direction. We also encourage you to continue sharing your feedback with your HR Business Partner or leadership team, as those conversations are an important part of how we continue to improve the employee experience. Thank you again for sharing your perspective and for the work you do each day. We truly appreciate it.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      4d
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      3w
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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