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      Equity Residential

      Engaged Employer

      Equity Residential reviews

      Supportive environment but frustrating software - Concierge Equity Residential Employee Review

      4.0
      Mar 30, 2026
      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a good company to work with. Managers are always accessible to talk and the environment is very friendly, at least on the location where I work (UWS)

      Cons

      The software we use is frequently difficult to navigate and unreliable. It often takes several minutes just to clock in or out, sometimes requiring me to sign in three times with the same credentials to reach the punch page. Furthermore, the system occasionally crashes while I am logging work, resulting in a total loss of progress. Regarding compensation and recognition, while pay is consistent, there are no performance bonuses. The recent $30 Grubhub card for appreciation day was insufficient to cover a full meal, and the "diploma" provided for work anniversaries feels like a symbolic gesture rather than meaningful recognition of my service. I hope this feedback is helpful in identifying areas where the employee experience could be improved.

      avatar
      Equity Residential Response
      2mo
      Thank you for taking the time to share your experience and for your many years with Equity Residential. We’re glad to hear that you’ve experienced a supportive and friendly environment, and that your managers have been accessible; that kind of culture is incredibly important to us. We also appreciate your detailed and constructive feedback regarding the systems you use and your experience with recognition. We understand how frustrating technology challenges can be in day-to-day work, and your insights help highlight where improvements are needed. Additionally, your perspective on recognition and appreciation is valuable as we continue to evaluate how we celebrate and acknowledge the contributions of our employees in more meaningful ways. Thank you again for your honesty and for all that you do. Your feedback helps us continue to improve the employee experience, and we truly appreciate your contributions over the years.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      4d
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      3w
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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