Honest Review. Don’t do this to yourself. - Assistant Manager Equity Residential Employee Review

1.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The day to day people you work with can be wonderful. Getting to work in the city and the benefit of having a discount on a rental was really nice in such an expensive area.

Cons

COVID brought out the very worst in people and it really took a beating on overall income coming from a business standpoint. EQR is only different in that it seemed to be on a larger scale of driving knives into others backs in this sense. Top tier corporate employees got to work from home but mandated that we had to come into the office every day. This isn’t something new in businesses but pushing to get open during the middle of a pandemic because everyone else is doing it isn’t the sort of “innovation” that puts their workers at the forefront of their thinking. You get rewarded for your hard work with even more work from downsizing which they were dishonest about from the very beginning. Don’t ever think that podding several communities together is “not downsizing”. They try to spin this as a good thing because they are experimenting and other rental properties are doing it. Again, this is not innovation, it is putting more stress on the backs of their loyal workers who have pleaded for more help and instead get rewarded by downsizing. Managers are strained to the point they are taking it to their leasing consultants to do better work while not taking overtime. this leads to work being done off the clock to save your job. Corporate calls this “efficiency”, everyone else will call it responsibilities that don’t correlate to the jobs pay scale. This was once a great company that I was proud to work for, now it has gone to pleasing their stockholders (which they are very open about talking to as a positive point) and moral has never been lower. They also recently got to letting go a whole bunch of people. Benefits are dwindling (discounts are now “industry standard” when it used to be much better than the industry), morale is low and the only thing stringing along the rest of the workforce at EQR is finding the next thing. Don’t consider this a career if you get hired, they will fire you for no reason other than not liking you.

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Equity Residential Response
4y
It’s unfortunate to hear about your experience during your time at Equity Residential. What you’ve described doesn’t align with our values, nor is it reflective of what we strive for. We take allegations like these very seriously and offer our employees resources to share their perspectives and/or experiences, such as our Call to Action Hotline (800-231-5699). Please know that Equity Residential does not tolerate the behaviors that you have outlined; we are committed to fostering a culture of equity and equality, and highly encourage anyone on our team to speak up if they experience otherwise. We wish you the best of luck.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
4d
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
3w
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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