Pros
There was flexibility , with decent pay. Helped me get through college.
Cons
After they lost a contract with a major client - couldn’t fill scheduling quotas. The would often asking me to help last minute on things. Even before they lost a contract they would ask me to cut my college classes to help fill in. Once I told them not to call me in, cause I was medicated on pain killers from a dentist appointment. They messaged me DURING my appointment to ask if I could fill in for someone. There was also a time they requested I work during Christmas for an account that wasn’t even mine. But these last two instances were icing on the cake. Once there was a dangerous blizzard and my manager still wanted me to go drive to my account and clean it. Like you want me to risk my safety yo go clean a bank!? I refused of course and thank god I did, because a drunk driver literally crashed into the bank during that blizzard! Unfortunately I had to clean the mess and was not equipped with anything but a shovel to scoop up the debris…
However it wasn’t until Covid happened. I unfortunately got it being an essential worker during the lock downs. I asked if u could still get compensation being sick. My manager said no and suggested I file for unemployment ! During my time being sick and quarantined!