Fast Consistently Refuses to Modernize or Listen to Employees - Implementation Consultant Fast Enterprises Employee Review

2.0
Apr 14, 2021
Recommend
CEO approval
Business Outlook

Pros

--Benefits package is pretty good --Moving really is as easy as they say (which is good since you move a lot) --Salary can be pretty lucrative if you agree to move to a LCOL area

Cons

Where to start? I'd like to preface this with saying that I was with fast for about 2.5 years and my experience doesn't reflect all Fasties but for the most part these are pretty common complaints. --Management consists of anyone who's been around for 5+ years. This results in engineers that have no interest (or skill) in managing a team. They try to frame this as "no micro-managing" but getting actual guidance feels like pulling teeth. --Overall company structure is very very flat this means several things: 1. Absolutely no room for growth.An IC that has not been pushed into a team role can have the same title for years, without any concrete title change to prove that they are increasingly valuable to the company. 2. The culture in general is VERY hierarchical, meaning that you are only as good as how long you've been with the company. I had a sr member of management tell me that I "wasn't a person" until I'd been with the company for a year. This also ties into the fact that the job takes so long to learn because nobody is really willing to help newbies (and if they are, they're probably already massively overworked). If your experience is anything like mine you will be constantly reminded of how busy your supervisors are and simultaneously how much better they could do the work that you're doing. --Getting actual concrete feedback is also next to impossible. My last review lasted 5 minutes. We fill out basic scorecards for everyone on our team but can't see what was compiled about ourselves. Zero transparency --The software is proprietary and not in a field that the general public knows much about, making the finding your next job really difficult. --The software is also really poorly maintained and documented even less, what's even more odd is that people will regard figuring out a dense subsystem as a badge of honor but won't take the 2 hours to actually comment out their code. It's honestly bizarre. --Speaking of the software, you will essentially be "developing" data hooks on a UI that was built in the mid aughts. This is not the right job for you if you're interested in front end or back end or UX/UI or even database management. --I also would not suggest this job if you're interested in consulting, you will get zero experience in project management, managing expectations, even leading a meeting. Just doesn't happen. -- Clients are an absolute mixed bag, I have had some lovely, capable clients with fast and some that were rude, unmotivated and sexist. If you are lucky to have one of the latter, you have to advocate for yourself because management does not care (notice a pattern here?) --Management absolutely refuses to modernize and will hide behind the reasoning that they want to stick to the standards set by the state (and varies between sites) BUT this probably means that: 1. You will be most likely using expired equipment that can't really handle what you need to be running to do the job. 2. Communication is carried out in email only, absolutely no collaboration anywhere else. 3. Management will not even entertain a discussion about working from home post-covid. Not only that but they plan on continuing to move employees to different sites with very little notice. This is absolutely the opposite direction that the industry is moving in. 4. The company refuses to take any "political" stance, so there was absolutely no communication regarding racial justice, no internal diversity initiatives. --Moving is terrible. I knew that I would be moved when I signed up so this is my fault. Before you accept an offer from Fast, ask yourself if you'd be okay with being moved to the opposite coast while you accrue PTO so slowly that it will take 6 months before you can take a week off to go home. --Relatedly, PTO is far below industry standards.

avatar
Fast Enterprises Response
4y
FAST is continually assessing the results of surveys and many other feedback mechanisms to determine what types of flexibilities could allow both the success of a company built on in-person work and the needs of employees. Our business model relies heavily on face-to-face interaction with our clients. FAST serves tens of thousands of individuals who support hundreds of millions of citizens in various countries interact with their governments in a modern and efficient manner. These services are critical and essential for governments to manage their continual changes. While we have been able to temporarily adapt to work-from-home during the pandemic, we still firmly believe that working side-by-side with our client provides both the best service to our clients and the most satisfying work environment for our employees. Going forward, we will continue to assess all options that allow us to provide continuing essential services to our clients and fulfilling career opportunities and experiences to our employees Regarding diversity, we firmly believe including a wide range of backgrounds and experiences results in a more innovative and creative work environment. In this spirit, on June 9, our Managing Partner sent a message to the entire company reaffirming our commitment to diversity and inclusion and encouraging all FASTies to examine their own experiences with racism. We also announced the FAST for All committee. This committee focuses on the actions FAST can take to recruit and retain a wide diversity of candidates and leverage the unique perspectives and experiences of FASTies from all backgrounds to inform and enrich the FAST experience. Additionally, in January 2020 we sent out companywide communication encouraging all FASTies to recognize that Martin Luther King, Jr Day is a national day of service and provided ideas and options for FASTies to serve their communities in celebration of MLK Jr, Day.

Explore other reviews about Fast Enterprises

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation, public sector work, fun culture

Cons

Requires relocation every few years

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I had the opportunity to work with several exceptional leaders who genuinely cared about employee growth and development. A few managers led by example, were approachable, and provided meaningful coaching and mentorship. The work itself was often engaging, and I enjoyed many of the projects and teams I worked with throughout my time with FAST.

Cons

Employee experiences can vary dramatically depending on the manager and project assignment. Performance feedback was not always transparent. In some cases, verbal feedback did not align with written evaluations, making it difficult to understand expectations and areas for improvement. Concerns raised through management or HR were not always handled in a way that made employees feel heard or supported. The company expects a high degree of flexibility regarding travel and relocation, which can create significant challenges for employees with personal, family, or medical considerations. Work-life balance may be impacted during critical project deadlines, particularly around major milestones and implementation periods. Some projects relied heavily on pressure-driven management practices rather than coaching and employee development. Trust and communication can become challenges when leadership messaging is inconsistent across different levels of management. Employee well-being sometimes appeared secondary to project demands and delivery schedules. Employees may experience inconsistent treatment depending on management relationships and project assignments. At times, decisions appeared to favor certain individuals, which could create concerns about fairness, trust, and equal opportunities for employees.

1
See reviews by: Helpful|Rating|Date|All