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FedEx Custom Critical

Part of FedEx

Engaged Employer

Good benefits - terrible management - Operations FedEx Custom Critical Employee Review

3.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 401K, and pension plan. Generous vacation time.

Cons

Don't apply here unless you plan on working nights and weekends the rest of your career. The company has terrible management and because they can't hire and keep employees they force tenured employees to work nights and weekends. Management is planning to do rebids annually which means you are assigned a shift not based on your hard work or experience, but based on your seniority in your team. Because they pay management so poorly, most of the facilitators are uneducated and have no professional experience outside of Custom Critical. People are promoted to satisfy affirmative action requirements.

Explore other reviews about FedEx Custom Critical

5.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The dispatch team is so professional, they’re kind and very helpful.

Cons

The new load board can be finicky but they’re actively working on it.

4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This division of FedEx had some great people and management

Cons

Reduced spending in systems that helped in every day function Cost cutting led to decreased incentive

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