Love this company - Program Manager Forrester Employee Review

5.0
Jun 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Culture. When everyone said how great the culture is during my interview process, I was like, yeah whatever. They weren't kidding. This company culture really is extraordinary. Everyone is collaborative and helpful across every team I've worked with. A huge part of the culture starts from the executive team. Every other company I've worked for had a divide between the C-suites and the rest of the org... not here. They lead with transparency and truly listen to what employees have to say. I actually feel like my voice matters to them. During COVID, decisions regarding working from home and travel restrictions were made quickly with clear communication. They've even given us a couple extra mental health days because they understand the challenges everyone is facing both at work and in their personal lives. They've taken a stand against the injustices that are being brought to light in our world and have given our Forrester community a place to openly dialogue and share resources on how we can be better. I appreciate that the executive team is willing to be flexible - if something isn't working or needs to change, they change it rather than falling back into the "that's the way we've always done it" mentality. I have been genuinely impressed with this company and the people in it.

Cons

None. Really. None at all.

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5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Resources provided. Your Manager is at your side along with your team in moments asks are required during complex issues are in process of being resolved.

Cons

Major laws include the EU's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), which require organizations to manage data transparently.

1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m sorry to say, none.

Cons

The way the RA role is postured is dishonest and takes advantage of young professionals looking for research exposure. The title of the role, the fact that they ask for data experience and “excellent academic standing” and the early interview process lead you to believe that you will be engaging actively with and supporting the research. Once hired, it becomes clear that the role is purely administrative and you are there to push paper. They promise research exposure once you “gain the trust of your analysts,” but the lack of RAs and constant layoffs mean that even if that day comes, it’s unlikely you will have time to engage with the research in a meaningful way. Further, many analysts consistently speak down to RAs and clearly have a very low opinion of them, and if not, are only culturally used to leaning on RAs for simple administrative support, so I learned quickly that the idea of an RA engaging closely with research was almost unheard of at Forrester despite what I had been told.

2
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Forrester Response
2d
Thank you for taking the time to share your experience, and I am sorry to hear it didn’t align with what you were hoping for in the role. At Forrester, the Research Associate role has long been viewed as a strong foundation for launching a career. We typically hear that it offers meaningful learning opportunities, exposure to the research process, and a valuable springboard into a wide range of paths, both within Forrester and beyond. That said, it’s critical that expectations are clear from the start and that employees feel they’re growing in line with those expectations over time. It sounds like that didn’t hold true for you. I’d welcome the opportunity to learn more about your specific experience if you’re open to it. Pls reach out for a call so i can understand more. Thank you again for your candid feedback, and I wish you all the best in your next steps. Jobina Gonsalves Chief People Officer
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