Gong has massively overhired in Enterprise and Strategic accounts in an effort to grow top-line revenue and meet ever-expanding board pressure to grow into an astronomical valuation.
The only reps who are "succeeding" have been working on the same accounts and deals for YEARS and instead of recognizing this, Gong continues to change processes frequently, cut territories smaller, raise quotas, and hire more reps.
Many hires over the last 12 months have yet to close a single new business deal and in the Enterprise business, you have to pass your customers off after landing an initial footprint, leaving the growth and success to a customer account team.
Outside of multiyear cycles coming in, nobody is hitting plan. Morale is incredibly low and many peers have left or are planning to leave for greener pastures.
We are constantly subjected to new training and processes and measured to complete learning paths in Lessonly as if we are first-time reps versus seasoned sellers.
To round everything out, there has been increased competition in the category from former partners and customers alike and many are giving away extended trials or free offering of their product alongside renewals.
Icing on the cake: We have unlimited time off but nobody takes any time because the goals are so insane and all activity is monitored closely. We also do not have a company match on 401k.
