Home instead policies - Companion Sitter Home Instead Employee Review

So many rules that it makes it hard to be human… I had a situation where my client had to put her dog down… the vet called 15 minutes before I was due to leave and told client that the dog had stomach cancer and needed to be put down sooner rather than later….my client understandably was so upset… crying and rocking that little dog… I stayed 15 minutes over my scheduled time to leave… but clocked out on time… the 15 minutes was in my time! We were waiting on her neighbor to come take her and dog to the vet…. I cldnt leave an 80 year old woman sobbing… what was I supposed to do? Say “sorry your upset but I have to leave”…. I could never do that to someone! Needless to say I got in trouble for staying