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      Humana

      Engaged Employer

      Humana reviews

      Pay raises are ridiculous - Customer Service Representative (CSR) Humana Employee Review

      2.0
      May 28, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistent training and the ability based on work performance to obtain bonuses.

      Cons

      maximum yearly pay raises are not even at a $1.00, overworked and back to back calls. Life work balance is difficult.

      Explore other reviews about Humana

      5.0
      Jun 3, 2026
      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and work conditions

      Cons

      Some issues with flexibility and work life balance

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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