Mixed experience with good benefits but poor management - Customer Experience Banker Huntington Bank Employee Review

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Health Insurance is really good for diabetics. PTO is generous, but you can't use it when you want. Some branches are great while others make you want to quit immediately. Make sure you are interviewing at one of the good ones if you want to be part of the company. Coworkers 60% awesome! The others are so bad they need to be fired.

Cons

Recent changes keep getting worse and more frequent. Use of PTO was greatly slashed and means fighting with coworkers for time off. Management cares more about sales than the customers and the employees combined. It's getting giving servitude not a place to realistically grow. Most people have to apply for internal promotions 3-5x before getting it. They make you do all the work for those roles unpaid first, though. So if you want to overwork yourself with twice as much work to move ahead - this is a great place for you. Get ready to call the same customers every week for product pushing.

Explore other reviews about Huntington Bank

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great growth opportunities, and supportive leadership team

Cons

Some uncertainty on ancillary service teams

2.0
May 18, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Hybrid, but leadership is pushing for 5X in office without accommodations Can move to other departments, but pay below market.

Cons

No accountability for poor performers, HR takes months to give first response for lgbtqia+ harassment claims (multiple existing colleagues confirmed), there are no worker rights or protections for contractors, HNB will string along contractors up to the expiration of the contract so you are constantly wondering if you have a job every 2 months. They plan to hire more contractors so they don’t have to pay out benefits. You are required to have an HNB bank account if you want direct deposit as a full time employee (because they don’t want to pay for transaction fees for their employees). High performers in management don’t even get raises. Overall most unethical job I’ve ever worked at.

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