Pros
Love what I do. I get to work alongside not just with the therapists but also with the nursing staff, housekeeping, maintenance, etc. Advocating for both staff and guests is important to me, and this job allows me to do that. I really enjoy being apart of the guests' healing process and seeing their progressions. It brings me so much joy to serve them and my staff, and I look forward to coming to work every day.
Cons
Having every department on the same page is difficult. I do witness burnout and understand the demands can weigh on us all, but attitudes affect performance as well as their patience for our guests; especially those that are slower, disabled and need a little more TLC.