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International Paper

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Poor leadership and outsourcing harm IT effectiveness - Anonymous employee International Paper Employee Review

1.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For IT, there aren't really any.

Cons

Exceptionally poor leadership from the IT senior lead team. And it has been for years. Then they decided last year to burn the social contract they had with their internal IT staff and outsource the IT department. They outsourced to India at the cheapest price, only focusing on the bottom line and not the effective management of IT resources. It's lead to inefficient, poor service to the larger business. But as Tom Hamic would say, "we're not an IT company." Such a dismissive and short-sighted understanding of what we did. If you're in IT, don't apply here. You aren't valued.

Explore other reviews about International Paper

5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to learn a lot about the business and a good launching point for other positions

Cons

Good Position for a college grad

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits were fairly decent when I was there. PTO was pretty generous. Pay was decent enough, along with a Bonus at certain pay levels. Many of the people I worked with there were outstanding - although, most of them are gone now. They did retain a few subject matter experts, most have left or leaving - but I guess it's a possible pro they might not cut your entire department..

Cons

The Cons are the new 'wonder boy' CEO. This puts most of the 'Pros' here on shaky ground. The new CEO - Andy Silvernail, is a ruthless cost cutter. I would expect as/if the stock continues to drop - other benefits, people, or pay will be gouged - like they did the entire IT department. Andy was making big stock promises when he started up, but it was clear from the start, his only concern was the stock price. I still talk to some people they did retain or forced over ("rebadged" - such a terribly soulless word for it) to the new MSP. Every single one of them is at their wit's end. They are hemorrhaging what's left of IT in the company and all of the deep knowledge with them. It WAS a great place to work - now they report working 60+ hours a week trying to make up for the incompetence of the new MSP. At least one of them told me that he has dealt with more downtime and high priority problems in the last couple months, than the previous 15 years there. So if you are considering a job in IT at this company - in any capacity, expect to work long hours with no real path or possibility for advancement.

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