Total Quality not Assured - Test Engineer Intertek Employee Review

2.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work colleagues up to the team lead level all bonded together becuase of the gallows-humor conditions near the end of the month.

Cons

Had I read the Engineer-titled reviews on this site I would not have accepted this position. Depending on the department you join, you will be given a multitude of projects that were worked on by frustrated engineers who left the company because they couldn’t take it anymore. You will be berated by management and the clients for not delivering upon impossible expectations. A lot of the engineers who stay regularly put in 15 - 20 hours of unpaid overtime near the end of the month, including weekends. If this is your first entry-level job outside of college in engineering you will be thrown into the water and told to sink or swim. Most drown and leave burned out. Ironically, this is a great first job out of college to see what your strengths and weaknesses are; very tight deadlines, multitasking projects with little to no prior documentation, and hitting billing requirements is the name of the game here. Communication across departments is very poor and almost nobody in a senior position above the team lead level communicates with the engineers and technicians. Turnover for engineers is among the highest I’ve ever heard of for a US company. My division was comprised of 80% whom were there less than a year. This led to a lack of understanding the business processes - there is no training here - and meant clients were starting to jump ship because of subpar results. For an industry that relies on experienced, trained engineers to make sure our society’s products are safe and reliable, this company, in my opinion, cannot deliver on the whole. The engineers who do stay longer than a year or two are some of the brightest people I’ve worked with, but they are the minority in this company. I will always look at the ETL mark on products I buy differently from my time here.

Explore other reviews about Intertek

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good hands-on experience in construction testing, exposure to real projects, opportunity to learn industry standards, fast-paced work environment.

Cons

Pay could be more competitive, limited growth opportunities, management support varies by project, work-life balance can be inconsistent.

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Intertek Response
5mo
Thank you for taking the time to share your feedback. We’re glad to hear that you found value in the hands-on experience, exposure to real projects, and opportunities to learn industry standards—these are core parts of what we aim to provide. We also appreciate your honest comments regarding compensation, growth opportunities, management support, and work-life balance. These are important areas, and your feedback helps us better understand where improvements are needed. We recognize that experiences can vary by project, and we’re actively working to strengthen communication between management and field staff, improve consistency in support, and clarify career development paths. Investing in our employees’ growth and well-being is a priority, and we are continuing to evaluate ways to enhance training, development, and overall support. Thank you again for your insights—we value feedback like this as it helps us build a stronger and more supportive workplace.
2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good group of people in local office.

Cons

Stuck in the past. Unwilling to consider updating methods or procedures. "We've done it this way for 30 years and it has worked." Sales relies upon project engineers to do most of their work for them. When volume of work is slow that becomes the engineers responsibility to go find new clients. Can't reliably pay the most basic of utility bills on time. I've seen the power cut off 2x and the gas this past winter.

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