THE 5 STAR REVIEWS ARE FAKE! The "Rocketship" will explode. Believe the negative reviews for your own sanity - Sales Representative Kaseya Employee Review

1.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing or , maybe as quoted by someone in an earlier review , the paychecks don't bounce.

Cons

- No real HR department OR not one that responds very often, if at all - Expensive low-end health insurance - No 401K match -Unethical behavior around contracts and delays helping customers/partners fix their problems. It's not real account management. -Leadership are mostly admins to the few up top who control everything, they will say 'we'll help you' but what that actually means is you figure it out - You are sales, billing, ops, partner success..You name it, you'll be doing it and you won't get paid for it. In fact, it's the lowest paying channel company for anyone above entry-level -If you are entry-level, I urge you not to take this job because it will scare you away from tech sales. Tech sales is fun and lucrative. This place is not. Don't let this deter you and KEEP looking -Company attire at SKOs are halter tops, leather skirts, and vape pen accessories all hosted at the Trump hotel -Terrible expense budget -THE PROCESSES ARE GOD AWFUL, everything takes 10x longer -Sales Ops can take weeks to get back to you on minor issues, same with billing -They're all mostly shady except the few Datto people who are remaining and the innocent kids who get hired and think this is some great place - The worst place I ever worked

Explore other reviews about Kaseya

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
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Kaseya Response
1mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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