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Ken Garff Automotive Group

Engaged Employer

Great work-from-home experience with supportive management - Customer Service Representative Ken Garff Automotive Group Employee Review

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a Listening Agent has been a really positive experience for me. I enjoy being able to work from home, and having every other Saturday with Sundays off makes the schedule convenient and manageable. The training was fun, interactive, and very helpful — the trainers made sure I fully understood the systems and felt confident before taking calls on my own. It’s been a great opportunity to build my customer service skills while learning how to manage multiple systems at once. I also appreciate that managers are always available during shifts if support is needed. There are opportunities to grow within the company, and overall it’s a fun, supportive, and flexible place to work.

Cons

Benefits are a bit expensive.

Explore other reviews about Ken Garff Automotive Group

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to get your start at. Awesome for learning new things and advancing your career. Work with really smart and experts in whatever field you go into.

Cons

Senior Management can feel really old school. Sometimes it feels like they make decisions without fully thinking it through

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pro tech program is nice and it’s a pretty good work environment

Cons

Questionable management decisions and the slogan “we hear you” pretty much only applies to the customers not their own people

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