Operations Manager - Operations Manager LA Fitness Employee Review

3.0
Oct 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Free gym membership & small perks, Large stable company with job security as long as you maintain your club, and the work is not rocket science. They really do give you the autonomy of running a 40-50k Sq ft gym. You have full control of your entire staff of janitors, daycare attendants, & front desk receptionist. In essence you will wear many different hats including: facilities mgmt, HR functions, basic Bank Reconciliation(deposits), Cust Service Mgr, etc. No day is the same. Also, M-F 9-6pm set schedule.

Cons

THE PAY, & the experience as a whole could be better. As an Ops. Mgr, you have to run the entire club, while simultaneously being the front desk receptionist. It was the worst, and hardest part to me. You're trying to make a 1000 collection calls per day to generate commission for yourself, scan members in , answer incoming calls, manage staff & call outs, field complaints/requests from members, greet and intro walk in customers/prospects, and breathe all at the same time.

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5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Free gym Great employers/ employees Good for someone starting out in sales

Cons

Cant think of any atm

1.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free access to the gym?

Cons

Pressured/forced to come in early without pay. Overwhelming amount of responsibility. Told not to take 10 minute paid breaks. Threatened job security over small things. Continuously adding new responsibilities, tasks, requirements for minimum wage. Taking commission if a payment declines or cancelation within 2 months of earning commission, it is subtracted from your pay or future commission.

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