Toxic environment with poor management and unrealistic expectations - Phone Agent LendingTree Employee Review

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

Too many to list. It's the greediest company I've ever seen. They literally charge the phone sales people a tariff! You have to get 1000 transfers for them a month!? You only get commissions over 1000 a month!!! And they expect you to rebuttal a 85 year old lady who is getting dialysis at least 2 times !! Or you will be given points towards being fired! Also the time you use in bathroom also goes against this points system used to take any commissions you do make away! It's run like a prison, they management all seems like this is their first job ever had and have no skills to motivate the team, instead they just micromanage everything!!! Run away!

Explore other reviews about LendingTree

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

LendingTree has a strong culture that is incredibly welcoming, since the start I have felt right at home. The company places an emphasis on autonomy, giving you the chance to explore ways to make a difference. You are encouraged to work however works best for you, with flexible hours and unlimited PTO, work-life balance is great.

Cons

The business itself is very complex and constantly evolving, and while that does keep things interesting you can feel lost. The segments of the business are all very unique making collaboration imperative, so at times competing priorities can cause delays and hold progress.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in the company are great. They care about one another and support one another.

Cons

There was no consistency from upper leadership. Priorities and strategies changed constantly. Upper management rarely listened to the people who actually do the work.

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