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Lowe's Home Improvement

Engaged Employer

What's Home Depot? - Customer Service Associate Lowe's Home Improvement Employee Review

5.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Lowe's provides an excellent atmosphere that is fun, safe, and comfortable to work in. I was worried about not knowing where things were when a customer asked, but you can always look to a fellow employee to give you a hand....with anything! If you've never used powered equipment, that will change.

Cons

If you aren't full time, hours will get cut around Summer time. Having a heavy work-load and having to cover 1 or 2 other departments. When you put on the vest, the customer will assume that you know EVERYTHING about EVERYTHING in the store while others will expect you to be in 2 places at once. It may seem tedious at times, but no matter how busy you are, you have to make it a habit to stop and ask EVERY customer (with a smile) if they could use your help for anything.

Explore other reviews about Lowe's Home Improvement

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good workout and great exercise

Cons

Very hot summers. Need to stay hydrated

2.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Straight forward and easy work. Great GM at my store!

Cons

I was paid $1 above minimum wage in my state. Schedule was all over the place even as a part timer. I'd work eight days in a row mostly four hour shifts sometimes closing one day and opening the next day at 6AM. Then have no hours for three to four days in a row. Middle management in my store is very poor. Out of all the leads and ASMs(25ish), I'd say only a handful were competent. It's a job in a retail environment so you work with some nice people but also a lot of bitter retail lifers. Customers will always stink in any low end retail environment and this was no different. I was assaulted by a customer, but as it was my last day of my two weeks notice, only one ASM took it seriously and there was no follow up even though I filed a police report. PT benefits are a joke. They do not even cover once a year blood tests or x-rays. No ER or emergency coverage at all. Part of the reason I took this "not so great" retail job was for the benefits. So if thats why you need this job, I'd look somewhere else.

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